Frequently Asked Questions

1. How do I order?
     The proccess of ordering involves several steps.
     Step 1 - Choose the type of Machine you want and if you require any other accesories or compoments
     Step 2 - Get the final price by submitting a quotation form either by clicking here or by calling us on
                     (03) 9793 6260 or faxing your order on (03) 9793 6270. (Fax order form here).
                     After we receive your order we will calculate the postage and handling and get back to you with
                     an invoice.
     Step 3 - Make your payment. Your payment can be made by Credit card, direct deposit or paypal.
     Step 4 - The order is prepared and sent out.

2. How much is postage & handling?
     Two things are considered.
       1) Where you are located and,
       2) How large the package is.
           The average cost of postage and handling on a standard order to a metro area is approx. $25-$45.
           Please contact us for more details.

3. How are orders delivered?
     Orders are delivered by Courier or Registered Australia Post.

4. How long will it take before you send out the goods?
     All our in-stock orders are usually dispatched within 24-48 hours of received payment.

5. What payment options do you offer??
     Our payment options are credit card, direct deposit, and paypal.

6. What do your complete button badge starter kits include?
     All our starter kits include everything to produce badges.
     They include the button badge maker, badge machine tool, paper cutter, 100 button badge components
     and instructions.

7. How can I get in Contact with you?
     We run a very fast and effective email service. Please email us on or
     call on (03) 9793 6260.

8. What are your terms and conditions?
     Our terms and conditions can be viewed here.